"Dear Don: As the first stage of the odyssey that buying a house in Victoria has become draws to a close, I wanted to thank you for all you have done for us during the last four months. You went above and beyond what we could expect from a Realtor.
The first challenge was that we purchased the house two days before we left for Peru for a month. The second challenge was that the house inspection and the subsequent inspections all required you to do work that must have caused you to question what on earth you were doing. I am sure that I am leaving things out, but the list includes securing a list of bidders for the roof replacement, getting three quotes for the gutter replacement, and being present for the Roto-Rooter work.
In addition, we very much appreciated the help and guidance you provided as we searched for sub-trades. Your advice was “spot on” for kitchen counter replacement, the kitchen counter top replacement, finding new appliances for the kitchen, the gas contractor, and most of all, and the contractor for refinishing the floors. And then we came home!
I think back to the number of times you let us into the house to check this or that, or to have contractors in to give us quotes, and I know that we stressed you good humour many, many times. So, thank you for all of the above and more. We are surely in your debt.
Thank you very much!"
- Janine Longy and Floyd Harry - Victoria, BC
Purchased Home in Saanich East
"My fiancée and I are overjoyed with the job Don St. Germain did for us as a realtor. After unsuccessfully listing for five months with another agency, we were frustrated and about to pull our condo off-market. Fortunately, we brought Don aboard after meeting him at an open house instead.
What convinced us to try Don was his non aggressive attitude and a feeling of genuine interest in our success (at that point in time he had no idea we were looking for another realtor).
Don developed a comprehensive game plan which included our own customized website, open houses, virtual tours, brochures, and publications. We were honestly awed by the photos he took of our place (even friends of ours couldn’t believe how beautiful our place looked)!
All this contributed to the many showings we received even before our listing actually hit the MLS system. Our satisfaction continued with an acceptable offer within the first couple weeks!
Of course we used Don for the purchase of our new home. We couldn’t be happier with the one we found. In this Victoria market, we found that we needed a professional like Don to guide us through the often stressful process of buying and selling a home.
We have, and will continue to recommend Don St Germain to everyone we know. We feel the need to write a personal testimonial of Don’s services to let everyone else in Victoria discover what we did!"
- Bryan B. and Lisa A. - Victoria, BC
Sold Lisa and Bryan's Condo in Victoria / Purchased Home in Saanich East
"I really appreciate your patience, sense of humor, and the time you spent helping me with purchasing my first home.
- Lesley Merkel - Victoria, BC
Sold Lesley's Condo in Saanich / Purchased Condo in Saanich
"Thanks Don, for spending the time helping us find the perfect place for us and our fur-kid (puppy dog) Tundra.
We’re all thrilled to be in our new home, and we are here largely because of your patient help."
- Brian, Kathy and Tundra - Westshore, BC
Purchased Home in Langford
"Thank you so much for the gift certificate and the beautiful basket of flowers! We managed to get those frog boxes empty and function to get to work today, of course not falling asleep might be a challenge!
We LOVE the house. You know how it is when you go in for a viewing and you are trying to keep the top 5-10 things in mind – condition, location, layout, suite etc. I honestly look around and think to myself, I can't believe this is here or that is there and how awesome is this thing/view etc. Thank you so much for helping us through this whole process and most especially for presenting the deal.
- Wendy Newell - Victoria, BC
Purchased Home in Saanich East
"Thanks Don for all of the effort that you put into making this an easy process for Ross and me. You said it would be gone by the end of the month, and we are both pleased with the short time that it took to have someone want this great condo. I guess we start the packing!
- Shirley Curtis and Ross May - Victoria, BC
Sold Shirley and Ross's Condo in Victoria
"Don St. Germain delivered, when others didn't. Pretty much sums it up for me. Other realtors tried, but couldn't make the sale. Don increased viewings through extensive online and print promotion. And when I had doubts, Don's calm demeanor and extensive knowledge of local realty reassured me."
- David Turner - Victoria, BC
Sold David's Condo in Victoria / Purchased Condo in Fairfield
"Most real estate people I have had dealings with over the years have been what I would call useless. You definitely are the exception to that rule. Thank you again for your great service and attention to detail. I will definitely be recommending you to anyone who mentions they need help."
- Greg Hesketh - Abbotsford, BC
Sold Greg's Condo in View Royal
Thank you very much your incredible help selling my home. You are a caring, warm person and you were there every time when I needed you. Phone calls, emails right away in a matter of minutes I could reach you every time. That was important to me. Listened, and looked after my concerned all the time, so I felt safe in your capable hands. Elegantly presenting the open house , which no doubt pleased the buyers. I can't thank you enough to have a successful deal on my beloved house."
- Mrs Eva Roman - Victoria, BC
Sold Eva's Home in Gordon Head
"Don..... just saying ‘thank you’ does not seem enough to express our appreciation for all the excellent service you provided us - first to sell our home and then to help us through the purchase of a new property.
It was great to have a realtor that was extremely knowledgeable, professional, personable, and easy to work with. We know your highly technical computer background and strong social media presence definitely worked in our favor. For example, the website you produced for our property was high quality, visually appealing, polished and very professional. We thank you for the enormous amount of time, energy, and money you invested creating and employing marketing tools to expose our property and drive traffic from all over to our listing which ultimately resulted in a sale – thank you!
Your ASAP feedback program is fantastic. It was great to be able to see the comments left by realtors of potential buyers viewing our property shortly after a showing which enabled us and yourself to see if any action needed to be taken.
As I’m sure you’ve guessed, we will definitely recommend you to family members, friends, acquaintances, and anyone out there reading this testimonial that is searching for an excellent, professional, executive real estate agent.
Thanks again for all your great work."
- Bea and Cam Nacey - Victoria, BC
Sold Bea and Cam's Home in Central Saanich / Purchased Condo in Victoria