"Dear Don: As the first stage of the odyssey that buying a house in Victoria has become draws to a close, I wanted to thank you for all you have done for us during the last four months. You went above and beyond what we could expect from a Realtor.
The first challenge was that we purchased the house two days before we left for Peru for a month. The second challenge was that the house inspection and the subsequent inspections all required you to do work that must have caused you to question what on earth you were doing. I am sure that I am leaving things out, but the list includes securing a list of bidders for the roof replacement, getting three quotes for the gutter replacement, and being present for the Roto-Rooter work.
In addition, we very much appreciated the help and guidance you provided as we searched for sub-trades. Your advice was “spot on” for kitchen counter replacement, the kitchen counter top replacement, finding new appliances for the kitchen, the gas contractor, and most of all, and the contractor for refinishing the floors. And then we came home!
I think back to the number of times you let us into the house to check this or that, or to have contractors in to give us quotes, and I know that we stressed you good humour many, many times. So, thank you for all of the above and more. We are surely in your debt.
Thank you very much!"
- Janine Longy and Floyd Harry - Victoria, BC
"My fiancée and I are overjoyed with the job Don St. Germain did for us as a realtor. After unsuccessfully listing for five months with another agency, we were frustrated and about to pull our condo off-market. Fortunately, we brought Don aboard after meeting him at an open house instead.
What convinced us to try Don was his non aggressive attitude and a feeling of genuine interest in our success (at that point in time he had no idea we were looking for another realtor).
Don developed a comprehensive game plan which included our own customized website, open houses, virtual tours, brochures, and publications. We were honestly awed by the photos he took of our place (even friends of ours couldn’t believe how beautiful our place looked)!
All this contributed to the many showings we received even before our listing actually hit the MLS system. Our satisfaction continued with an acceptable offer within the first couple weeks!
Of course we used Don for the purchase of our new home. We couldn’t be happier with the one we found. In this Victoria market, we found that we needed a professional like Don to guide us through the often stressful process of buying and selling a home.
We have, and will continue to recommend Don St Germain to everyone we know. We feel the need to write a personal testimonial of Don’s services to let everyone else in Victoria discover what we did!"
- Bryan B. and Lisa A. - Victoria, BC
"I really appreciate your patience, sense of humor, and the time you spent helping me with purchasing my first home.
- Lesley Merkel - Victoria, BC
"Thanks Don, for spending the time helping us find the perfect place for us and our fur-kid (puppy dog) Tundra.
We’re all thrilled to be in our new home, and we are here largely because of your patient help."
- Brian, Kathy and Tundra - Westshore, BC
"Thank you so much for the gift certificate and the beautiful basket of flowers! We managed to get those frog boxes empty and function to get to work today, of course not falling asleep might be a challenge!
We LOVE the house. You know how it is when you go in for a viewing and you are trying to keep the top 5-10 things in mind – condition, location, layout, suite etc. I honestly look around and think to myself, I can't believe this is here or that is there and how awesome is this thing/view etc. Thank you so much for helping us through this whole process and most especially for presenting the deal.
- Wendy Newell - Victoria, BC
"Thanks Don for all of the effort that you put into making this an easy process for Ross and me. You said it would be gone by the end of the month, and we are both pleased with the short time that it took to have someone want this great condo. I guess we start the packing!
- Shirley Curtis and Ross May - Victoria, BC
"Don St. Germain delivered, when others didn't. Pretty much sums it up for me. Other realtors tried, but couldn't make the sale. Don increased viewings through extensive online and print promotion. And when I had doubts, Don's calm demeanor and extensive knowledge of local realty reassured me."
- David Turner - Victoria, BC
"Most real estate people I have had dealings with over the years have been what I would call useless. You definitely are the exception to that rule. Thank you again for your great service and attention to detail. I will definitely be recommending you to anyone who mentions they need help."
- Greg Hesketh - Abbotsford, BC
Thank you very much your incredible help selling my home. You are a caring, warm person and you were there every time when I needed you. Phone calls, emails right away in a matter of minutes I could reach you every time. That was important to me. Listened, and looked after my concerned all the time, so I felt safe in your capable hands. Elegantly presenting the open house , which no doubt pleased the buyers. I can't thank you enough to have a successful deal on my beloved house."
- Mrs Eva Roman - Victoria, BC
"Don..... just saying ‘thank you’ does not seem enough to express our appreciation for all the excellent service you provided us - first to sell our home and then to help us through the purchase of a new property.
It was great to have a realtor that was extremely knowledgeable, professional, personable, and easy to work with. We know your highly technical computer background and strong social media presence definitely worked in our favor. For example, the website you produced for our property was high quality, visually appealing, polished and very professional. We thank you for the enormous amount of time, energy, and money you invested creating and employing marketing tools to expose our property and drive traffic from all over to our listing which ultimately resulted in a sale – thank you!
Your ASAP feedback program is fantastic. It was great to be able to see the comments left by realtors of potential buyers viewing our property shortly after a showing which enabled us and yourself to see if any action needed to be taken.
As I’m sure you’ve guessed, we will definitely recommend you to family members, friends, acquaintances, and anyone out there reading this testimonial that is searching for an excellent, professional, executive real estate agent.
Thanks again for all your great work."
- Bea and Cam Nacey - Victoria, BC
"Don is more than a consummate professional - he really cares about his clients - rare and wonderful attributes that are so welcome when clients are making perhaps the most important decisions of their lives. He went way over and beyond my expectations. I have already recommended him to colleagues and friends who are equally impressed. He just sold one of their homes - over the asking price. Wow!"
- Marina Martin - Victoria, BC
"Don is the most professional realtor that we have experienced. We have bought and sold with many realtors in Vancouver Kelowna and Victoria, He is not only young knowledgeable with current trends and his follow up is short of amazing."
- Anne and Robert McCrone - Victoria, BC
"Don was extraordinarily hardworking in the selling of our Fernwood triplex. He succeeded where two previous realtors had failed. Would highly recommend Don for any real estate transaction you're contemplating. Outstanding!!"
- Robert Bingen - Victoria, BC
"Don helped me with the sale of my mother's home in Victoria. As I live outside of Canada, I was concerned about finding a realtor who would provide me with the support that I wanted and needed during this process. Don was amazing and fulfilled all of my expectations in an honest and ethical way, sold the home quickly and for a fair price.
I can recommend him without reservation.
- Mark Wenban - Victoria, BC
"We were referred to Don as we were relocating from the mainland to Vancouver Island. He was very prompt, efficient and very personable. He found our forever home that fit our needs and was able to attend our home inspection as we were not able to. We would highly recommend him to our family and friends as we thought he did a wonderful job!"
- Melissa and Brandon Thistle - Shawnigan Lake, BC
"Our residential sale was different than most in that it was a long-term rental property and Don worked with us at a distance as we live in Vancouver. Not only was it a rental property, but it had great tenants who we knew would be reluctant to move. Don has a lot of experience in the sale of rental properties and he very deftly managed all the communication with the tenants and the property management company, strategized with us on all aspects of pricing, property marketing, and the sales process. He attended every showing and guided us through the delicate offer negotiations. His knowledge, professionalism, street smarts, sense of humor, and drive to success was exceptional. If you’re looking for a realtor who will go the distance to truly market your property, has outstanding communication protocol, and will take care of every detail along the way, don’t hesitate – Don will deliver!"
- Doris and Ernie Bentley - Victoria, BC
"Don has made both buying and selling homes in the Victoria area an easy task. He is a positive, down to earth person with a charming and professional attitude. During two difficult moves, Don helped answer all of my questions and provided great advice. He went out of his way to do things I didn’t even know to ask for; great guy, great experience. Thank you, Don!"
- Tessa Wright - Langford, BC
"Don is an amazing realtor. He is straightforward, candid and efficient. He made things very easy for us, and went above and beyond to sell our property. We wouldn’t hesitate to use his services again."
- Teresa Feser - Victoria, BC
"We have nothing but good things to say about Don. He has been our realtor for 2 purchases and 1 sale. He is so down to earth and easy to work with. Combined with that is his extensive knowledge of the greater victoria real estate market and tech prowess. When we listed our property he immediately posted it on so many different platforms. We had constant showings for over a week (all of which he attended) and got a great offer in the end. He was equally as helpful and involved on the purchase side as well. We've recommended him whenever someone we know is buying or selling, and will continue to do so. Thank you Don!"
- Stephen and Paula O'Keefe - Victoria, BC
"Very optimistic. Don wasn't my first realtor for the sell, but when he started working with me he accomplished what all the others could not. I really appreciated his guidance with staging a set-up. Don St. Germain has an awesome work ethic, sense of ease, and some well placed contacts to boot. My place sold quick, above my targeted goals. Thanks Don."
- Mike Waddington - Victoria, BC
"Don is amazing!!
We are so thankful we chose him as our Realtor. Don went above and beyond and and used excellent marketing techniques to help us sell a property that had been in our family for years. We were very impressed with his reliability, positivity, and dedication while helping us navigate the process and would recommend him to anyone who is looking to buy or sell real estate. Don was enthusiastic, informative and patient; ensuring we knew what was happening every step of the way, answering all our questions and taking care of the details. Don worked with us and not just for us, and as we had hoped, the transaction went smoothly and quickly.
Thank you Don!"
- Sherri Pollock - Sooke, BC
"We hired Don because of his reputation as a realtor with integrity and an ethical approach to sales. We were not disappointed. The sale of our property was tricky as it was a rental with tenants in place. He kept us informed at all stages of the sale process, taking the time to answer any of our queries, and was especially terrific to the tenants, ensuring all of their concerns were met at every step of the way. What is especially relevant to note is that Don is extremely courteous, professional and always maintains an enthusiastic attitude! We would definitely hire Don again and wish him the best always."
- Dianne and Phil Oulton - Victoria, BC
"We first contacted Don after he reached out to us by mail. We had previously listed our home with another realtor and taken it off the market after an unsatisfactory experience. Don let us know that he thought our asking price was reasonable and that he could help us sell. When we met, he came prepared with fact-driven data on sale prices in our neighbourhood, solutions to deal with the quirks of our home, and even told us info about our property zoning that we hadn't known ourselves!
Over the course of a year, while we debated putting our home on the market again, Don patiently showed us (almost every) variety of home available - from tiny urban condos to sprawling suburban houses. When the market picked up this Spring, we decided it was the right time for us to sell. Don listed and sold our home within 10 days for a significantly larger amount than we thought possible.
He then helped us with the purchase of our new home, which we absolutely *love*!!
Time and time again through the buying and selling process, Don went above and beyond. He was always responsive to our requests, fair-minded in dealing with other parties, professional and fun! We not only appreciated his professional expertise, but also enjoyed his sense of humour as we went through the crazy (and stressful) process of finding a new home.
We cannot recommend Don highly enough - and although we plan to stay in our new home for many years to come, he would be the first person we would call if we decided to enter the market again.
Thanks so much!"
- Lola and Grant Storry - Victoria, BC